Executive Assistant

Provides high-level executive and administrative support to the World Bank Country Manager in Zambia. The role manages front-office workflows, priorities and correspondence; coordinates briefings, missions and follow-up across World Bank Group institutions; and guides administrative support staff to maintain confidential, responsive and well-organized country-office operations.

• Manage the Country Manager’s schedule, correspondence, briefings and meeting preparation
• Track country-programme follow-up actions and coordinate management briefings and mission schedules
• Facilitate information flow and logistics across IBRD, IDA, IFC and MIGA teams
• Maintain front-office records and support operational coordination with country-office colleagues
• Guide Administrative and Client Support staff on service standards, workloads and knowledge sharing

• High school diploma or professional qualification in office management or administrative support
• At least seven years of direct relevant experience
• Authorization to work in Zambia for any employer
• Excellent written and oral English communication skills

• Bachelor’s degree in Business Administration, Social Sciences or a relevant field
• Experience as an Executive Assistant

• Executive Support
• Calendar Management
• Correspondence Management
• Mission Coordination
• Records Management
• Administrative Leadership
• Microsoft Office
• SAP

• Microsoft Office
• SAP
• Artificial Intelligence Tools