Benefits AssistantNew

Supports the UN Joint Staff Pension Fund Client Services Section in New York by advising participants, retirees and beneficiaries on participation and benefits. The assistant researches enquiries, processes pension actions, monitors entitlement verifications, audits benefit estimates, supports Emergency Fund applications, and contributes data analysis, communications and staff training.

• Provide information on participation, entitlements and benefits
• Advise clients on participation and benefit-related enquiries
• Research queries and ensure responses conform to Fund Regulations and Rules
• Process and audit pension participation and benefit actions
• Monitor Certificate of Entitlement verifications and benefits

• High school diploma or equivalent
• Minimum 7 years of progressively responsible experience in employee benefits administration or a related area, reduced to 5 years with a first-level university degree or higher
• English is required

• Knowledge of another official United Nations language or a local language
• Relevant country-level experience in development, fragile and humanitarian contexts

• Benefits administration
• Client advisory services
• Pension-data analysis
• Records management