Senior ICT Associate (Process Optimization and Automation - Developer)
Category | Grade:General | G-7Deadline:—Job ID:594085Synced on:27 Jun 2026
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Overview
UNICEF's Global Shared Services Centre in Budapest is seeking a Senior ICT Associate to drive process automation across Finance, HR/Payroll, and Customer Care service lines. The role covers the full automation lifecycle from assessment through deployment, applying AI-enabled tools such as Microsoft Copilot and ServiceNow NowAssist within enterprise governance boundaries.
Department: Global Shared Services Centre
Languages
Required: English
Job Functions
- Information Technology and Cybersecurity
- Software Engineering and Development
Minimum Experience
Not listed
Estimated Salary
Not available
Responsibilities
- Assess and qualify candidate processes for automation
- Design, develop and test automation solutions
- Deploy and maintain automation across Finance, HR/Payroll and Customer Care service lines
- Apply AI-enabled capabilities within governance boundaries maintained by DID
- Support continuous improvement of automated processes
Requirements
- Relevant experience in process automation, software development, or ICT process optimization
Skills
Process automation developmentRobotic process automationAI-enabled process optimizationTesting and deployment of automation solutions
Tools
Microsoft CopilotServiceNow NowAssist
Additional info
- Temporary Appointment until 31 December 2026