Psychosocial Support OfficerNew

WFP is recruiting a Psychosocial Support Officer in Beni to strengthen staff wellbeing in eastern DRC. The officer will deliver culturally responsive counselling, crisis and post-critical-incident support, training and referrals for staff and dependants. The role also develops wellbeing programmes, supports wellness volunteers and partnerships, tracks activity data, and travels frequently to country offices and difficult duty stations.

• Provide culturally responsive counselling and support to staff and eligible dependants
• Deliver pre- and post-deployment briefings for emergency and hardship-duty personnel
• Develop training on resilience, harassment, intercultural sensitivity and team wellbeing
• Provide crisis psychosocial support and follow-up after critical incidents
• Train and supervise Wellness Support Volunteers
• Identify local and regional mental-health referral resources
• Develop wellbeing policies, guidance and awareness materials
• Compile activity statistics and support wellbeing reporting

• Advanced university degree in clinical psychology, counselling psychology, psychiatry or an equivalent discipline
• Active licence or registration as a mental-health professional with a recognized government association
• At least three years of progressively responsible post-university counselling experience
• Fluency in written and spoken French
• Working knowledge of English

• Additional training or certification in substance abuse, resilience, intercultural communication, conflict resolution, mediation or trauma
• Experience working in hardship duty stations or counselling personnel in insecure environments
• Swahili proficiency
• Lingala proficiency

• Psychosocial counselling
• Crisis intervention
• Case management
• Mental-health referrals
• Wellbeing training
• Staff-wellbeing programmes
• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Word

• Microsoft PowerPoint
• Microsoft Excel
• Microsoft Word

• Frequent travel to country offices, including remote and difficult locations, is required