PCT Digital Services Outreach Officer
Pay and conditions
Salary
USD 118,431 per year — Net annual salary USD 64,121 + Post adjustment USD 54,310
Post adjustment
+86.8%
Hardship
H
Source: WIPO Careers + estimates by grade and duty station. Click the cards for more details.
Job Description
Coordinates international technical cooperation, outreach and capacity-building that expand adoption and effective use of WIPO's PCT digital services. The officer works with intellectual-property offices and Member States to deploy ePCT, provide user support and data-exchange advice, deliver training and promotional activities, analyse engagement results, and strengthen customer-focused digital patent-filing services and partnerships.
Key Details
Department
PCT Technical Cooperation and Outreach Section, PCT International Cooperation Division, PCT Legal and International Affairs Department, Patents and Technology Sector
Position details
Experience level
Mid
Minimum experience
6 years
Category
Professional
Grade
P-3
Arrangement
Onsite
Education
Bachelor degree
Recruitment scope
International
Contract duration
Two years, maximum cumulative length of five years
Language Requirements
Required
English
Desired
Another official language
Summary of Responsibilities
- Design and monitor customer-centred ePCT capacity-building and outreach initiatives
- Support IP offices and Member States to deploy and adopt PCT online services
- Represent WIPO at meetings and present PCT digital tools
- Resolve difficult user problems and advise on data exchange and online services
- Develop ePCT training materials, tutorials and promotional resources
- Deliver seminars, workshops, symposia and training programmes
- Prepare evaluation, data and promotional reports and documents
- Identify customer needs and improve service interactions
Role Requirements
- First-level university degree in law, business, international relations, international development, computer science, science, engineering, languages or a related field
- At least six years of progressively responsible relevant experience including Patent Cooperation Treaty work
- Experience in capacity-building, technical assistance or international cooperation in intellectual-property contexts
- Experience engaging national IP offices, international organizations or government institutions
- Excellent written and spoken English
- Familiarity with ePCT, PCT electronic systems and international online-filing tools
Desired Criteria
- Further qualification in intellectual-property law
- Training or certification in project management, capacity building or international cooperation
- Experience in PCT processing and user support in an intellectual-property office
- Experience handling sensitive information data flows
- Ability to analyse quantitative and qualitative data for evidence-based planning
- Familiarity with structured markup technologies
Skills to Have
Tools Knowledge
Additional info
- Initial fixed-term appointment is two years and renewable subject to conditions, up to five years in the position
- Salary and allowances are paid in Swiss francs at the official United Nations exchange rate
Source & verification
IGO Jobs sourced this vacancy from WIPO Careers, on 11 Aug 2026.