Migrant Protection Assistant, Direct Assistance

Provides direct-assistance support for trafficking survivors and vulnerable migrants in IOM's protection programme. The assistant conducts interviews, coordinates assistance, prepares case-management records and analyses, safeguards confidential beneficiary data, and helps organize training on identification, assisted voluntary return and reintegration through ethical, gender-sensitive practice.

• Interview potential victims of trafficking and vulnerable migrants to record general information
• Coordinate assistance provided to individual beneficiaries
• Prepare regular case-management reports for each beneficiary
• Maintain beneficiary data in IOM assistance databases and ensure proper filing
• Prepare requested statistics, reports and analyses
• Protect the confidentiality of all beneficiaries
• Help organize training on victim identification and assisted voluntary return and reintegration

• Bachelor's degree in Social Science, Psychology, Business Administration or a community-related field with two years of relevant professional experience; alternatively, a Secondary School certificate with four years of community-related fieldwork experience
• Fluency in English and Arabic, oral and written

• Case Management
• Beneficiary Data Management
• Victim Interviewing
• Migration Protection
• Assisted Voluntary Return
• Reintegration
• Microsoft Access
• Microsoft Excel
• Database Management

• Microsoft Word
• Microsoft Outlook
• Microsoft Access
• Microsoft Excel

• The selection process may staff similar positions in various duty stations; recommended candidates remain eligible for similar appointments for 24 months