Knowledge Management Consultant

WHO seeks a home-based Knowledge Management Consultant to strengthen knowledge management for the Health Emergencies Programme. The consultant will standardise information products, develop and maintain knowledge repositories, create learning resources, coordinate knowledge-sharing activities, and support organisational learning and emergency preparedness across technical teams.

• Standardise, develop, update and quality-assure information-management products and tools
• Review information products, templates and reporting tools and recommend standardisation improvements
• Develop and revise templates, standard operating procedures, reporting tools and guidance materials
• Produce and quality-assure situation reports, bulletins, technical briefs and operational knowledge products
• Organise knowledge resources and document repositories using metadata, tagging, archiving and version control
• Document lessons learned, good practices, after-action reviews and operational experiences
• Develop learning products and support knowledge-sharing and capacity-building activities

• First university degree in a relevant field including public health, epidemiology, health information management, knowledge management, health informatics, social sciences, communications, education or international development
• Up to five years of relevant professional experience in information management, knowledge management, public health, emergency preparedness and response, organisational learning or capacity development
• Demonstrated experience developing and managing information and knowledge products
• Expert reading, writing and speaking English

• Advanced university degree in a relevant field
• Qualifications or training in knowledge management, information management, learning and development, public-health emergencies, epidemiology or monitoring and evaluation
• Arabic at intermediate level or higher
• Knowledge of other UN languages

• Technical writing
• Editing
• Proofreading
• Information management
• Knowledge management
• Complex-information synthesis
• Training material development

• Knowledge repositories
• Document management systems

• Home-based consultancy
• Travel may be required for workshops, training, knowledge-sharing events and consultations
• A written test may be used for screening