Housekeepers Team Leader

Leads the housekeeping team responsible for cleanliness, laundry and safe upkeep across ICRC premises in Aden. The role allocates work, trains and develops staff, manages leave and performance processes, purchases cleaning materials, resolves minor premises issues and supports maintenance and logistics colleagues, ensuring the team has suitable conditions, resources and information to deliver reliable services.

• Supervise housekeeping staff and provide basic training
• Coordinate cleaning and laundry services across ICRC premises
• Identify staff-development needs and arrange appropriate training
• Resolve minor premises or materials issues and escalate significant concerns
• Ensure staff work safely with adequate conditions and resources
• Organize workloads and optimize use of available resources
• Purchase cleaning materials
• Manage team meetings, performance-development activities and annual leave planning

• High-school-level education
• More than two years of experience as a housekeeping team leader
• People-management experience
• Intermediate written and spoken English
• Knowledge of basic hygiene principles
• Good physical condition and flexibility to work in stressful situations with extensive hours
• Basic computer skills
• Open to Yemeni nationals only

• Housekeeping Supervision
• Cleaning Operations
• Laundry Operations
• Staff Training
• Team Coordination
• Resource Management
• Hygiene Standards
• Material Procurement
• Performance Management
• Premises Maintenance

• One resident post is available
• Female applicants are strongly encouraged to apply
• The team leader may coach and supervise housekeepers across Aden's wider area of responsibility
• Training opportunities are provided