Welcome Officer

Organises ICRC welcome services for staff and guests, ensuring arrivals, accommodation, travel, documentation and registration are handled smoothly. The role liaises with authorities and transport providers, maintains travel and personnel records, supports new arrivals and coordinates the welcome elements of events, meetings and delegation briefing activities.

• Meet arriving staff and guests and bring them to suitable accommodation
• Liaise with ministries, consulates and other authorities on certificates, visas, permits and registration
• Check accommodation safety and suitability and escalate problems to the appropriate department
• Organise cost-effective travel and airport or station pick-up and drop-off when required
• Coordinate travel information among ICRC offices, delegations, sub-delegations and headquarters
• Maintain databases on staff, travel, document validity, residences and related information
• Organise welcome files, business cards, briefing programmes and delegation tours for new arrivals
• Coordinate welcome arrangements for events, meetings and seminars

• Bachelor's degree, associate degree or equivalent higher-education degree in administration, travel, tourism or a similar field
• Very good written and spoken English
• Computer proficiency and ability to use specific software
• Four years of experience in a similar position
• Ability to report onsite in Makati City
• Ability to work on a fixed-term contract of 12 months
• Philippine residency

• Motivation for humanitarian work
• Ability to work under pressure in a potentially dangerous environment

• Travel Coordination
• Visa Processing
• Accommodation Management
• Event Coordination
• Database Management
• Visitor Services
• Records Management

• Target start date: November 2026
• Official source conflict: listing location is Manila while the office address is Makati City