Program Analyst

The World Bank seeks a Program Analyst for Ethics and Internal Justice Client Services in Washington, DC. The role manages RWA learning sessions and Case of the Month content, develops learning programmes, administers surveys and analyses feedback. It supports confidential, high-quality programme delivery for the Ethics and Internal Justice Services Vice Presidency.

• Design, coordinate, deliver and track monthly learning sessions across time zones
• Develop micro-learning and scenario-based content for the Case of the Month initiative
• Prepare and deliver learning programmes and workshops with practitioners
• Design and administer surveys and synthesize participant feedback into actionable summaries
• Provide backup support and additional assignments for EIJ Client Services

• Bachelor’s or Master’s degree in law, education, instructional design or a related discipline with two years of experience or an equivalent combination
• Strong analytical and problem-solving skills including survey analysis and reporting
• Ability to manage sensitive and confidential information with discretion and professionalism
• Advanced Microsoft Office proficiency, particularly PowerPoint and Excel, plus survey and data-management tools
• English

• Learning-event management
• Instructional design
• Survey analysis
• Stakeholder engagement
• Confidential information management

• Microsoft PowerPoint
• Microsoft Excel