Associate Protection Officer

Support UNHCR Mexico’s protection response in Mexico City by monitoring risks, managing cases and referrals, helping people access asylum procedures and services, and coordinating with government, civil-society and service-provider partners. The UN Volunteer contributes community-based protection, partner monitoring and reporting while mainstreaming rights-based protection across operations.

• Support implementation of UNHCR’s protection strategy in Mexico City under Age, Gender and Diversity principles
• Collect, verify and synthesise protection-risk information to produce analytical briefs
• Support individual case management, registration, documentation and safe referrals for legal assistance, GBV, child protection, detention and refoulement risks
• Guide people of concern on asylum procedures and available services
• Coordinate referral pathways with government counterparts, implementing partners, shelters and civil-society organisations
• Contribute to community assessments, consultations and outreach activities
• Monitor partner activities and follow up protection indicators and deliverables
• Prepare reports, briefing notes, situation updates and donor inputs on protection trends

• Experience in community-based interventions or development-cooperation projects
• Strong interest in issues surrounding migrants and refugees
• Ability to work in a multicultural team and commitment to humanitarian principles and service delivery
• Solid Microsoft Office skills

• Experience with private-sector entities, UN agencies or NGOs
• Humanitarian-sector experience
• Experience supporting vulnerable populations, humanitarian assistance or human rights
• Understanding of displacement dynamics and protection risks in Latin America and Mexico
• Familiarity with data-management tools or social media

• Protection Monitoring
• Case Management
• Referral Management
• Asylum Procedures
• Community-Based Protection
• Stakeholder Coordination
• Protection Risk Analysis
• Partner Monitoring
• Report Writing
• Human Rights

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint

• Mexico City is a family duty station with security clearance required for staff residences