Pay and conditions
Source: Estimates by grade and duty station. Click the cards for more details.
Job Description
Supports the United Nations Office at Nairobi’s Travel, Shipping and Visa Unit with official travel, shipment and visa administration. The role advises staff and delegations on travel entitlements, constructs itineraries and fares, processes authorisations and expense reports in Umoja, liaises with travel agencies, and coordinates removal and insurance arrangements for staff worldwide.
Key Details
Department
Travel, Shipping & Visa Unit, Central Support Services, Division of Administrative Services
Position Details
Experience level
Mid
Minimum experience
5 years
Arrangement
Onsite
Minimum education
High school diploma
Contract duration
Initial period of one year
Language Requirements
Required
English
Summary of Responsibilities
- Advise staff and delegations on official-travel entitlements and procedures
- Review travel and shipment requests in Umoja for compliance with rules
- Calculate airfares and construct itineraries for official travellers
- Liaise with travel agencies on complex itineraries and ticket issuance
- Approve travel and shipment authorisations and amendments
- Process refunds, cancellations and travel expense reports
- Coordinate removal of personal effects, insurance coverage, claims and invoices
- Provide Umoja support on travel-related issues
Role Requirements
- High school diploma or equivalent
- Specialised travel-agent training such as IATA certification or equivalent
- At least five years of travel administration, fare construction, routing or travel reimbursement experience
- Experience using enterprise resource planning systems
- English
Desired Criteria
- Experience in the United Nations system or a similar international organisation
- Experience arranging travel for large groups of meeting participants
- Experience in data analytics or a related area
- Supplemental training relevant to the post
Skills
Tools and Technologies
Additional Information
- Multiple job openings are locally recruited
- Appointment may be extended subject to post or funding availability, budget approval and mandate extension
Source & verification
IGO Jobs sourced this vacancy from UNON Careers, on 10 Sep 2026.