Senior Private Sector Partnerships Assistant (Digital)

Supports UNHCR China's digital individual-giving programme by creating donor communications, operating fundraising channels and analysing supporter performance. The role manages e-commerce and CRM activities, improves donor journeys and middle-value giving, coordinates vendors and foundation partners, and turns market and database insights into content, campaigns and engagement actions that expand and retain the supporter base.

• Develop digital donor communications and social-media content with internal teams and vendors
• Initiate supporter interactions and deliver contextual notifications through CRM tools
• Design, execute and optimize donor-development programmes
• Maintain the e-shop and regular-giving campaigns across digital platforms
• Analyse fundraising, e-commerce, social-media and supporter-performance data
• Extract database insights to improve audience engagement, conversion and upgrading
• Coordinate donor care with foundation partners under local legal requirements
• Support administration, procurement and financial processes for individual giving

• High school diploma or university degree in marketing, communications, statistics or a related field
• At least two years of relevant experience with a high school diploma, or one year with a bachelor's degree or higher
• Experience in social media, performance marketing or fundraising in mainland China
• Experience in data analysis or performance-report development
• Ability to develop communications content in Simplified Chinese and English
• Experience with CRM digital systems and client services
• Fluency in Chinese and English

• Additional diploma in digital marketing, social media, e-commerce, public affairs or a similar programme
• Professional experience with advertising agencies, international companies or institutions
• Digital-marketing or individual-fundraising experience

• Digital Fundraising
• Donor Communications
• Supporter Engagement
• Performance Marketing
• E-commerce Operations
• CRM Management
• Campaign Optimization
• Data Analysis
• Donor Development
• Content Development
• Vendor Coordination
• Market Research

• CRM
• E-shop

• The position is contracted through UNOPS and is renewable each calendar year
• The role reports to the Assistant PSP Individual Giving Officer
• The position is not remote