Programme Associate (CBT)

Supports the planning, delivery, monitoring and reporting of cash-based transfer assistance in Tindouf. The role coordinates financial service providers, partners and internal units; tracks transfer performance and reconciliations; assesses markets and delivery risks; and contributes to safe assistance for affected populations through field verification, records and operational reporting

• Support beneficiary data preparation, transfer-value calculations, disbursement scheduling and reconciliation with financial service providers and partners
• Prepare, review and monitor agreements and contracts with financial service providers, banks, mobile money operators and retailers
• Monitor transfer performance indicators and flag discrepancies for corrective action
• Support market assessments, vendor due diligence and capacity assessments of cash-transfer service providers
• Identify bottlenecks in the cash delivery chain and propose mitigations for connectivity, liquidity, security and fraud risks
• Maintain transfer records and dashboards and verify last-mile delivery through field missions

• Completion of secondary school education
• Minimum six years of related experience in humanitarian, development, social protection, cash assistance, retail operations, programme implementation, monitoring or beneficiary management
• Fluency in oral and written English or French, and fluent oral Arabic

• Relevant certifications or training in humanitarian programming, cash-based transfers, supply chain, data management, monitoring and evaluation, gender, protection or accountability are an added advantage
• Experience in refugee, emergency or protracted humanitarian settings is desirable

• Cash-Based Transfers
• Beneficiary Management
• Financial Reconciliation
• Market Assessment
• Risk Management
• Supply Chain
• Data Management
• Performance Monitoring