Assistant Client Advisor (three posts)New
Pay and conditions
Salary
USD 72,774 per year — net salary USD 39,401 + post adjustment USD 33,373
Post adjustment
+86.8%
Hardship
H
Source: WIPO Careers + estimates by grade and duty station. Click the cards for more details.
Job Description
The Assistant Client Advisor supports PCT applicants and offices by examining international patent applications in at least two publication languages, checking formalities, data and documents, preparing files for publication and answering client queries. The role also identifies recurring defects, follows up complex issues, tests PCT electronic services and contributes to workflow improvements.
Key Details
Department
PCT Client Service Teams 5, 6 and 9, PCT Operations Service 1, PCT Operations Division, PCT Services Department, Patents and Technology Sector
Position Details
Experience level
Early
Minimum experience
2 years
Arrangement
Onsite
Minimum education
Bachelor's degree
Recruitment scope
International recruitment
Contract duration
2 years (maximum cumulative length of 5 years)
Language Requirements
Required
English, French, German, Spanish
Preferred
Another official language
Summary of Responsibilities
- Identify recurring application defects and support targeted client outreach
- Examine patent-application formalities in at least two publication languages
- Process application data and documents and follow up incomplete submissions
- Respond to PCT users and authorities and escalate complex formalities issues
- Prepare and review files for international publication and republication
- Contribute to workflow improvements and internal team discussions
- Support and test PCT electronic services, systems and tools
Role Requirements
- First-level university degree
- At least two years of relevant professional experience with patents, including in an intellectual property office or comparable environment
- Excellent written and spoken command of one language and good command of a second among English, French, German and Spanish, with English required as one of the two
Desired Criteria
- Experience with formalities examination of patent applications
- Experience in customer service
- Knowledge of customer-service best practices and relevant tools
Skills
Tools and Technologies
Additional Information
- Initial fixed-term appointment of two years, with a maximum cumulative term of five years in the position
- Application deadline is 16 September 2026 at 11:59 PM in the applicant local time zone
- The announcement may be used to fill similar posts at the same grade
- Additional testing, references and background checks may apply
Source & verification
IGO Jobs sourced this vacancy from WIPO Careers, on 17 Aug 2026.