Assistant Manager Billing and ReportingNew

Provides technical and systems support for IATA's global billing and settlement services, including BSP, CASS and GDC operations. The role resolves production issues, administers operational platforms and data, maintains airline and agent configurations, coordinates system changes and testing, and improves reporting, automation and customer-support capability.

• Provide technical support for BSP, CASS and GDC operations
• Resolve requests concerning Data Processing Centre files and production issues
• Monitor Reporting Tape file processing and mitigate recurring submission errors
• Administer BSPLink, IBSPs and CASSlink while analysing data gaps
• Configure BSP and CASS services, tax settings, exchange rates and commission controls
• Gather system-change requirements and coordinate testing
• Identify and propose automation and process-efficiency improvements
• Identify product-training needs and support global project rollouts

• University degree in a relevant discipline
• At least five years of airline-industry experience in CASS/BSP activities or cargo/passenger revenue accounting
• Fluency in written and spoken English
• Strong computer skills, including mandatory Excel and Access
• Ability to organize, prioritize and work under pressure to meet deadlines

• Knowledge of Power BI, SQL or XML
• Ability to drive continuous process improvement

• Revenue Accounting
• Billing and Settlement
• Systems Administration
• Data Analysis
• Production Support
• System Configuration
• Requirements Gathering
• Process Automation
• Customer Support

• BSPLink
• CASSlink
• Excel
• Access
• Power BI
• SQL
• XML

• Permanent employment
• No fixed application deadline was published; displayed deadline is the source's estimated 30-day operational date