Application Management Lead – Learning Management Platform

Leads application development and operations for WHO Academy’s Open edX learning platform, coordinating teams and service providers, governing architecture, integrations, security, reliability and DevOps practices, and enabling a resilient learner experience for millions of health workers worldwide.

• Coordinate internal teams and managed service providers delivering learning-platform features and support
• Manage the full Open edX application lifecycle, custom development, enhancements and service transition
• Enforce coding, testing, DevOps, documentation and WHO compliance standards through technical review
• Design API, identity, credentialing and downstream-system integration patterns
• Define data architecture and reliability targets, capacity thresholds and error budgets
• Oversee application observability through metrics, logs, traces and microservice monitoring
• Define security practices, coordinate penetration-test follow-up and manage secrets and hardened images
• Lead operational processes, vendor relationships, open-source collaboration and capability building

• Master’s degree in computer science, information technology, software engineering or a related field with seven years of experience, or bachelor’s degree with nine years
• Experience in software architecture and development
• Experience with large-scale cloud-native Open edX platforms
• Experience in enterprise security, compliance or data governance
• Fluency in English

• Agile Project Management or Scrum certification
• Enterprise architecture certification such as TOGAF
• Technical certification in Microsoft Azure, Red Hat OpenShift or MongoDB
• Experience with microservices, containerisation and CI/CD automation
• Experience with Python, Node.js, FastAPI, Celery or Vue.js
• Experience in education technology or large-scale learning platforms

• Software Architecture
• Application Development
• Platform Operations
• DevOps
• API Integration
• Data Architecture
• Reliability Engineering
• Application Security
• Observability
• Incident Management
• Vendor Management
• Team Leadership

• Open edX
• Python
• Django
• Node.js
• Vue.js
• Kubernetes
• OpenShift
• MongoDB
• PostgreSQL

• The role is contracted by UNOPS for WHO and operates under WHO management and supervision
• Final candidates are subject to background checks