Protection Officer (Case Management Team Leader)

Strengthens protection case management for vulnerable migrants by guiding staff, overseeing complex cases and improving referral pathways in the Democratic Republic of the Congo. The role monitors protection risks, builds partner capacity and safeguards confidentiality and data protection.

Department: Protection Unit

• Monitor protection case management for migrants and vulnerable populations
• Guide case workers and partners handling trafficking, gender-based violence and child-protection cases
• Strengthen referral pathways with government, UN, NGO and community providers
• Develop case-management tools, procedures and technical guidance
• Analyse protection trends and produce reports and briefings
• Uphold confidentiality, data protection and IOM protection standards

• Master’s degree in humanitarian affairs, political science, law, human rights, development studies or a related field with two years of relevant experience, or university degree with four years
• Experience in protection programming, humanitarian assistance, migration or case management
• Experience working with trafficking victims, migrants at risk or survivors of violence
• Experience coordinating government institutions, UN agencies and NGOs
• Fluency in English and French
• Availability for frequent travel

• Special short-term graded appointment for six months
• Appointment is subject to funding, medical and security clearances
• Internationally recruited professional staff are required to be mobile