Pay and conditions
Source: Estimates by grade and duty station. Click the cards for more details.
Job Description
Provides senior technical expertise for WFP’s global network, voice and video collaboration services. The assignment designs and improves resilient connectivity, unified communications and secure cloud-linked infrastructure, leads technical governance and vendor engagement, and supports the transition from legacy PBX systems to modern collaboration and conferencing services.
Key Details
Department
TECM Foundational Technology Services
Position Details
Experience level
Mid
Minimum experience
6 years
Employment type
Contractor
Arrangement
Onsite
Contract duration
11 months
Work hours
Occasional on-call availability outside regular working hours
Job Areas
Language Requirements
Required
English
Preferred
Another official language, Portuguese
Summary of Responsibilities
- Design, implement and maintain resilient enterprise network connectivity
- Optimise network performance across headquarters, field and cloud-connected environments
- Provide senior guidance to prevent and mitigate network security threats
- Maintain standards and roadmaps for LAN, WAN, wireless, satellite, SD-WAN and collaboration technologies
- Implement quality-of-service improvements for business, voice and collaboration services
- Integrate telemetry, traffic analytics and monitoring data for capacity planning
- Lead the transition from legacy PBX infrastructure to Unified Communications services
- Provide technical leadership for video conferencing, Teams Rooms and webcast platforms
- Advise on SIP, SBC, Teams Phone and Direct Routing architectures
- Manage vendor relationships, service reviews and technical governance
- Produce implementation, topology, operational and troubleshooting documentation
- Support remote offices through field missions and on-call service when required
Role Requirements
- Degree in Information Technology, Information Systems, Computer Science, Telecommunications, Engineering or a related field
- Minimum 6 years of relevant work experience in enterprise networking, unified communications, voice, video conferencing and collaboration services
- Fluency in oral and written English
Desired Criteria
- Cisco CCNP Enterprise certification
- Microsoft 365 Certified: Teams Administrator Associate certification
- Fortinet NSE/FortiGate Administrator certification
- ITIL 4 Foundation certification or equivalent
Skills
Tools and Technologies
Additional Information
- Contract duration: 11 months
- Occasional on-call availability outside regular working hours
- Physical presence at headquarters is required for on-site support
- Applications close at 23:59 GMT+01:00 Central European Time (Rome)
- Apply exclusively through WFP’s online recruiting system with a CV and cover letter
Source & verification
IGO Jobs sourced this vacancy from WFP Careers, on 11 Sep 2026.