Protection Case Worker

Provide protection screening and case management for migrants arriving in Honduras through assisted voluntary return. The case worker identifies vulnerabilities, plans individual support, coordinates referrals and post-arrival services, protects confidential data and monitors assistance for people with complex needs.

Department: Protection Unit

• Screen arriving migrants for vulnerabilities and protection risks
• Develop individual case plans and document identified needs
• Coordinate referrals and post-arrival health, psychosocial, consular and protection services
• Support safe and dignified assistance based on privacy, confidentiality and informed consent
• Coordinate multi-mission assessments, remote counselling and assisted return movements
• Maintain case notes and data in IOM case-management systems
• Prepare case summaries, assessments and protection-indicator reports
• Undertake field visits to monitor services and partner sites

• School diploma with five years of relevant experience, or a bachelor’s degree in social sciences, international relations, research, law or a related field with three years of experience
• Experience in protection case management involving survivors of gender-based violence or trafficking and children at risk in humanitarian or migration contexts
• Experience supporting vulnerable people with complex needs
• Experience coordinating referrals with local protection actors, NGOs or government services
• Fluency in Spanish

• Duty travel is required
• Recommended candidates may remain eligible for similar positions for 24 months
• Appointment is subject to funding confirmation and medical, accreditation, residency, visa and security clearances