Intern Application Support
Position:InternEst. deadline:~ 3 Oct 2026 (20 days left)Job ID:3753Posted on:3 Sep 2026 (10 days ago)
Job Description
Improves application-support processes within IATA's I&D department. The intern reviews workflows and Jira information, supports a pilot using Atlassian Rovo and Microsoft Copilot, contributes to knowledge management and produces Power BI reporting. The role helps make support information and processes more complete, automated and useful across IATA divisions.
Key Details
Department
I&D department
Position Details
Experience level
Student
Employment type
Internship
Arrangement
Onsite
Minimum education
Bachelor's degree
Contract duration
6 months
Language Requirements
Required
English
Summary of Responsibilities
- Support and review I&D application-support processes
- Clean, enrich and complete information in the Jira database
- Support a pilot using Atlassian Rovo and Microsoft Copilot for application-support processes
- Support knowledge-management activities
- Generate Power BI reports on application-support activities
Role Requirements
- Recent university degree in Computer Science or a related field, within one year of graduation
- Process-analysis skills
- Planning and organisation skills
- Innovation and creativity
Desired Criteria
- Experience in AI tools
Skills
Tools and Technologies
Additional Information
- Collaborates with other IATA divisions
Source & verification
IGO Jobs sourced this vacancy from IATA Careers, on 3 Sep 2026.