Human Resources Officer (Services)

UNRWA is seeking a Human Resources Officer to lead services for its West Bank portfolio. The post supervises staff, manages appointment records and personnel actions, administers leave, allowances, retirements and separations, and ensures compliance with Agency rules. It also oversees medical-insurance operations, approves HRM transactions, produces reports and provides cover for another officer in the Human Resources Services Division.

• Manage services and activities for the assigned human-resources portfolio
• Supervise, coach and allocate work to assigned personnel
• Oversee appointments, leave, allowances, retirements and separations
• Ensure compliance with Agency rules, regulations and directives
• Approve personnel actions and HRM transactions
• Prepare statistical human-resources reports and cover another HR officer as needed

• University degree in human resource management, business or public administration
• Five years of human resource management experience including three years at supervisory level
• Excellent knowledge of MS Office applications, the internet and office technology equipment
• English at UN Level II and Arabic at UN Level III
• Residence in the West Bank or Jerusalem and work authorization at the duty station

• West Bank or Jerusalem residence and identification

• Human resources administration
• Staff supervision
• Personnel records management
• HR policy compliance
• HR reporting
• Benefits administration

• MS Office
• Human Resources Management system

• Fixed-term appointment with possible extension subject to funds, performance and continuing need