Protection Case Management Assistant
Category | Grade:Professional | LICA-4Deadline:21 Aug 2026Job ID:JR2668318Posted on:6 Aug 2026
Overview
Supports UNHCR protection case management in Islamabad through interpretation, translation, counselling and case-processing assistance for refugees and asylum-seekers. The assistant screens cases, maintains accurate proGres records, supports field missions and helps progress RSD, resettlement and complementary-pathway work.
Department: Protection
Languages
Required: English, Dari, Pashto, Urdu
Desired: Balochi, Tajik, or other locally used refugee languages
Minimum Experience
1 year
Estimated Salary
Not available
Responsibilities
- Interpret interviews and translate protection and case-processing documents
- Counsel refugees and asylum-seekers and conduct screening and identification interviews
- Maintain proGres and electronic case records and support field missions and post-submission activities
Requirements
- High school diploma or higher
- At least one year of relevant humanitarian or protection experience
- Very good English, Dari, Pashto and Urdu
Skills
Protection case managementInterpretation and translationInterviewing and counsellingData integrityComputer literacy
Tools
UNHCR proGres
Additional info
Not available