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Protection Case Management Assistant

UNHCRIslamabad, Pakistan
Category | Grade:Professional | LICA-4Deadline:21 Aug 2026Job ID:JR2668318Posted on:6 Aug 2026
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Overview

Supports UNHCR protection case management in Islamabad through interpretation, translation, counselling and case-processing assistance for refugees and asylum-seekers. The assistant screens cases, maintains accurate proGres records, supports field missions and helps progress RSD, resettlement and complementary-pathway work.

Department: Protection

Languages

Required: English, Dari, Pashto, Urdu

Desired: Balochi, Tajik, or other locally used refugee languages

Minimum Experience

1 year

Estimated Salary

Not available

Responsibilities

  • Interpret interviews and translate protection and case-processing documents
  • Counsel refugees and asylum-seekers and conduct screening and identification interviews
  • Maintain proGres and electronic case records and support field missions and post-submission activities

Requirements

  • High school diploma or higher
  • At least one year of relevant humanitarian or protection experience
  • Very good English, Dari, Pashto and Urdu

Skills

Protection case managementInterpretation and translationInterviewing and counsellingData integrityComputer literacy

Tools

UNHCR proGres

Additional info

Not available