Case Management Associate – Counter-Trafficking

Supports survivor-centred trafficking, return and reintegration casework in Uzbekistan by managing files and interviews, coordinating travel, reception, shelter and reintegration assistance, maintaining MIMOSA records, identifying protection concerns and reporting disaggregated assistance data.

Department: Migrants Protection Unit

• Manage trafficking, return, reintegration and other protection case files
• Conduct beneficiary interviews and record biographical and protection information
• Prepare travel documentation and coordinate reception and onward transport
• Identify protection concerns and refer vulnerable cases to supervisors
• Guide beneficiaries on reintegration plans and coordinate vendors and assistance
• Maintain timely and accurate case data in MIMOSA and corporate systems
• Coordinate government, NGO and IOM partners and report assistance outcomes

• High school diploma with five years of relevant experience, or a bachelor’s degree in law, business administration, finance, social sciences or another relevant field with three years
• Experience supporting project implementation
• Good data collection, basic analysis, reporting and writing skills
• Fluency in written and spoken English and Uzbek

• Special short-term graded appointment
• The role has no direct reports
• The selection may be used for similar positions, but this is a position-specific vacancy