Policy Design SpecialistNew

Leads policy innovation through Bhutan’s Innovation Lab, combining human-centred design, systems thinking, research and experimentation to develop scalable government solutions. The role advises senior decision-makers, facilitates co-creation and builds public-sector innovation capacity.

• Advise senior government leaders and agencies on policy innovation using human-centred methods
• Design, prototype, test and iterate scalable policy solutions
• Create journey maps, service blueprints and visual tools to guide policy development
• Facilitate co-creation workshops with government, civil society and communities
• Conduct qualitative and quantitative user research and translate findings into policy recommendations
• Build design-led innovation capacity through training, mentoring and knowledge sharing
• Develop partnerships, resource-mobilisation opportunities and local innovation networks
• Integrate gender analysis into policy recommendations, programming and experimentation

• Master's degree in a listed relevant field with five years of qualifying experience, or bachelor's degree with seven years
• Professional experience in innovation management, design research and international development
• Experience working effectively in teams with diverse cultural and academic backgrounds
• Advanced use of office software, spreadsheets, databases and web-based management systems
• Fluency in English and Dzongkha

• Additional experience in qualitative social research, human-centred design, user experience, behavioural insights or foresight
• Experience conducting field or remote qualitative research
• Experience developing qualitative research tools and outputs
• Experience designing policy experiments, validating hypotheses and testing prototypes
• Experience applying innovation methods to complex public or private-sector challenges
• Prior experience in a public or private-sector innovation lab

• Policy Design
• Policy Innovation
• Human-centred Research
• Systems Thinking
• Prototyping
• Stakeholder Facilitation
• Behavioural Insights
• Data Analysis
• Strategic Foresight
• Capacity Building
• Resource Mobilisation
• Gender Analysis

• Microsoft Word
• Excel
• Design Thinking
• Systems Thinking
• Human-centred Design
• Prototyping
• Journey Mapping
• Service Blueprints
• Regulatory Sandboxes

• Reports to the UNDP Programme Analyst and the Office of the Prime Minister and Cabinet