Reward Specialist

The Reward Specialist leads ADB's employee-lifecycle and HR service operations in Manila, overseeing onboarding, relocation, offboarding, certifications, policy exceptions, records digitisation and the HR Service Desk while managing teams and improving systems, knowledge content and service quality.

• Lead onboarding, relocation and offboarding services for ADB personnel
• Oversee accurate and timely staff certifications and related employee-lifecycle administration
• Coordinate policy exceptions with the Reward Policy team and resolve complex policy or process questions
• Manage HR Service Desk responses, service standards and knowledge articles in ServiceNow
• Digitise HR records and improve the systems and tools supporting HR service delivery
• Supervise junior team members, manage performance and support their development

• University degree in Business Administration, Public Administration, Human Resources, Organisational Development, Economics, Social Sciences or a related field
• At least 6 years of relevant human resources experience
• International experience working across several countries
• Nationality of an ADB member country

• Postgraduate degree in a relevant field
• Professional HR certification or association affiliation such as CIPD, IPMA or ASTD
• Experience in an international development finance institution or multinational organisation

• Employee lifecycle management
• HR policy interpretation
• Service delivery improvement
• Team leadership and performance management
• Stakeholder communication
• HR records and knowledge management

• ServiceNow

• The role is based at ADB headquarters in Manila and requires relocation; reasonable relocation expenses are covered
• The initial fixed-term appointment is three years, with a possible extension of up to two years and potential conversion to a regular appointment
• ADB offers competitive compensation and comprehensive benefits