Process Re-design Specialist, Human Resources

Leads the analysis, redesign and digital optimisation of UNOPS human-resources processes. The specialist aligns business requirements with technology and user experience, updates policy and process documentation, monitors transformation benefits and supports staff adoption through communication, coaching and training.

Department: Process Innovation and Digitalisation Programme

• Analyse human-resources processes and identify bottlenecks and optimisation opportunities
• Redesign processes and support related policy reviews
• Match redesigned processes with suitable digital technologies alongside IT and vendors
• Align business requirements with technical specifications and user experience
• Document process analysis, recommendations, decisions and outcomes
• Monitor digital-transformation delivery, risks, benefits and key performance indicators
• Engage stakeholders and develop change communications
• Coach practitioners and deliver training on redesigned processes and systems

• Advanced degree in Business Administration, Human Resource Management, Public Administration or a related field
• At least five years of progressive experience with human-resources policies, processes, tools, systems, analysis or management
• Fluency in English
• Current UNOPS internal-candidate eligibility

• Seven-month maternity-cover contract with a possible extension of up to five months
• Open to internal candidates only
• Home-based working arrangement linked to Copenhagen