Medical Assistant

Supports migrant health-assessment operations in Lagos through reception, call-centre and data-processing services, registering applicants, scheduling appointments, handling medical documentation and payments, maintaining records and guiding migrants through IOM procedures.

Department: Migration Health Assessment Centre

• Explain migration health-assessment procedures to applicants by phone and email
• Register migrants, schedule appointments and communicate messages to medical staff
• Prepare appointment lists and maintain daily health-assessment statistics
• Verify applicant identities and enter biodata in the approved platform
• Process medical forms, x-rays, consent documents and examination records
• Package and transmit medical files and DNA documentation to partners
• Maintain correspondence, reports, financial proofs and medical records
• Support reception, call-centre and mobile health-assessment activities as assigned

• University degree in Computer Science, Information Technology or Management, Statistics, Social Sciences, Business Administration or a related field with two years of experience, or secondary education with four years of experience
• Experience in data entry, data analysis or call-centre operations in a busy institution
• High computer literacy in Windows and Microsoft Office
• Typing speed of at least sixty words per minute
• Availability for a flexible work schedule

• Special short-term graded contract for up to nine months
• The selection may be used for similar positions for 24 months
• Appointment is subject to funding confirmation and applicable medical, residency, visa and security requirements