National Associate Movement Operations Officer – Field Support and Airport

Leads IOM port-of-entry operations at Dulles airport for refugees and migrants arriving through USRAP, supervising field teams, coordinating reception, transit and onward transport, managing sensitive cases and vendors, safeguarding movement data and maintaining operational quality, staffing and readiness.

Department: Resettlement and Movement Management Division

• Supervise field-support teams providing airport reception, transit and onward-movement assistance
• Coordinate documentation, luggage, escorts, interpretation, special services and urgent cases
• Plan staffing and resources against arrival schedules and after-hours operational needs
• Manage vendors, vehicles, assets, inventories and related financial paperwork
• Oversee assistance for at-risk cases and unaccompanied refugee minors
• Maintain quality assurance, incident reporting, statistics and operational reports
• Protect movement data and ensure compliance with procedures and data-protection rules
• Liaise with airport authorities, government counterparts, transport providers and IOM operations teams

• Master’s degree in social science, international relations, regional studies or a related field, or a university degree with two years of relevant professional experience
• Prior movement-operations, airport, transportation or management experience
• Experience supervising multiple teams
• Knowledge of sensitive-information and personal-data handling
• Fluency in English
• United States citizenship

• Vacancy restricted to United States citizens