IT Operations Associate

Provides WFP Guinea IT operations support, resolving service queries, supporting procurement and budgeting processes, documenting IT services, improving service management and enabling emergency food-assistance operations.

• Resolve standard IT queries and escalate complex issues
• Draft end-user and technical documentation
• Analyze service management results and recommend improvements
• Support country office IT procurement and budgeting
• Provide IT support for emergency response processes
• Ensure staff have accurate information about IT services and products

• Completion of secondary education and post-secondary certificate in a related functional area
• Six or more years of progressively responsible work experience in the relevant business stream
• Fluency in the UN language in use at the duty station and the duty-station language

Not available