IT Operations Assistant (DAS)
Category | Grade:General | SC-5Deadline:10 Aug 2026Job ID:JR125360Posted on:27 Jul 2026
Overview
Supports Digital Assistance Services in the Gambela field office by planning beneficiary registration and distribution technology, resolving operational issues, building partner capacity, coordinating solution delivery and producing implementation data and dashboards for programme decisions.
Department: Technology Unit
Languages
Required: English
Minimum Experience
5 years
Estimated Salary
Not available
Responsibilities
- Translate field-office business requirements into Digital Assistance Services activities
- Support beneficiary registration and distribution technology from planning through implementation
- Build field-office and cooperating-partner capacity to operate digital assistance services
- Assess card and equipment needs for uninterrupted operations
- Provide technical support and resolve issues affecting digital assistance operations
- Coordinate solution requirements and implementation plans with field offices and service providers
- Analyse implementation data and produce reports and dashboards
- Coordinate solution design, quality assurance and compliance with WFP technology standards
Requirements
- Secondary school completion or university degree in information systems, information technology, computer science, data science or a relevant field
- At least five years of experience in technology, digital solutions and data management
- Fluency in English
Skills
Digital assistance operationsIT service managementBusiness requirements analysisTechnology solution coordinationData analysisDashboard reportingPartner capacity buildingQuality assurance
Additional info
- Open only to Ethiopian nationals
- Service Contract for 12 months
- Application deadline is 9 August 2026 at 23:59 East Africa Time