Information Communication Technology OfficerNew

Maintains reliable ICT infrastructure and access to digital services for a small UNICEF office, providing user support, strengthening staff capability and knowledge management, coordinating operational and administrative ICT work, and assisting delivery of secure technology results.

• Maintain continuous operation of ICT infrastructure and access to digital services
• Provide technical assistance and user support for ICT solutions
• Support staff capacity building in technology services
• Maintain ICT knowledge resources and service documentation
• Coordinate operational and administrative technology tasks under established policies and service levels
• Assist delivery and monitoring of secure ICT results for the office

• University degree in computer science, software engineering, information-technology management, business administration or a related social-science field
• At least two years of professional experience in information-technology management and business operations in a large international organisation or corporation
• Expertise in ICT project management, business analytics, information security, ICT audit management, telecommunications and network security
• Fluency in English

• Experience in a United Nations organisation
• Country-level experience in development, fragile or humanitarian settings

• ICT Project Management
• Business Analytics
• Information Security
• ICT Audit Management
• Telecommunications
• Network Security
• Technical Support
• Knowledge Management

• Service Level Agreements