Information and Communication Technology Specialist

Provides part-time ICT support for UN Women’s Indonesia Country Office, maintaining networks, servers, cloud storage, hardware, software and security controls. The retainer troubleshoots user systems, coordinates headquarters support, manages technology assets and supports office events.

Department: Indonesia Country Office

• Maintain servers, networks, internet access, printers and user equipment
• Monitor antivirus logs and remove viruses or malware
• Administer office cloud storage and maintain regular data backups
• Troubleshoot software, hardware, IP phone and printer issues
• Install operating systems, licensed software, upgrades and security patches
• Configure Microsoft 365, OneDrive, BitLocker and Azure AD access
• Protect networks against unauthorised access and coordinate firewall support
• Verify office assets, maintain inventory records and manage disposal documentation

• Completed secondary education
• At least seven years of progressively responsible ICT support experience
• Hands-on experience troubleshooting networks, hardware and software
• Fluent English and Indonesian

• Part-time retainer consultancy for 24 hours per week
• Hybrid schedule requires at least two office days and one home-working day each week
• Consultant must remain available by mobile phone and email