Staff Officer (Audience Research)

Designs and interprets mixed-method audience research for NATO strategic communications in Norfolk. The officer commissions and assures research, analyses behavioural patterns and audience segments, translates findings into engagement guidance, and briefs senior leaders on the information environment.

Department: Joint Force Command Norfolk – Information Environment Assessment Branch

• Design surveys, focus groups, interviews and mixed-method studies
• Analyse audience data using qualitative and quantitative methods
• Develop demographic, psychographic and sociographic profiles
• Translate research into messaging and engagement recommendations
• Manage commissioned research and assure methodology quality
• Brief senior leaders on audience insights

• Relevant degree plus two years, or vocational qualification plus four years
• Two years of audience or behavioural research experience
• Mixed-method research design and analysis experience
• Research-provider management experience
• English SLP 4343
• NATO SECRET clearance eligibility

• Work arrangement: onsite.
• Contract duration: 3-year definite-duration contract.