Programme Associate (Migration Health Nurse)

The associate will support migration-health services for refugees in Batam by monitoring beneficiaries’ needs, coordinating medical referrals and insurance processes, maintaining confidential health records, supporting emergencies and organising health-promotion and community activities.

Department: Migration Health

• Monitor programme activities and gather information on beneficiary needs and concerns
• Report protection, security and health concerns through established procedures
• Maintain statistics, reports and Refugee Registration and Assistance Monitoring System data
• Coordinate access to health services with medical and insurance providers
• Prepare documentation for procedures outside insurance coverage and track referrals
• Support emergency health responses and urgent referral processes
• Organise health-promotion sessions, workshops, training and community outreach
• Verify service-provider documentation and support basic expense tracking

• High school diploma with five years of relevant experience, or a bachelor’s degree in public health, medicine or nursing with at least three years of relevant experience
• Knowledge and experience of health services and programme or operational support
• Basic understanding of health-service processes and referral pathways
• Proficiency in computer applications including Microsoft Office
• Fluency in spoken and written English and Indonesian

• Special short-term contract based in Batam
• Appointment is subject to funding confirmation and required medical, residency, visa and security clearances
• Applications must be submitted through the IOM e-Recruitment system