Knowledge Management Specialist

Leads UNV's knowledge-management strategy and portal, turning volunteerism research into accessible products, strengthening evidence use and advocacy, convening partners and events, improving knowledge systems and helping regional teams share credible insights for policy and development practice.

Department: Volunteer Advisory Services Section

• Develop the VASS knowledge-management strategy and workplan
• Coordinate content and partnerships for the Knowledge Portal on Volunteerism
• Improve systems for capturing evidence and measuring knowledge uptake
• Produce analytical notes, research summaries, think pieces and blogs
• Plan dissemination, policy dialogue and knowledge events for flagship research
• Develop marketing strategies and multimedia products for knowledge initiatives
• Support data collection, analysis and presentations for research teams
• Provide helpdesk support and quality assurance for regional knowledge products

• Master's degree in information science, knowledge management, research or communications, or a bachelor's degree with two additional years of qualifying experience
• At least five years of relevant experience with a master's degree or seven years with a bachelor's degree in research and knowledge management
• Demonstrated experience applying research methodologies
• Fluency in English

• Home-based NPSA contract
• Vacancy is open only to Tier 0, Tier 1 and Tier 2 candidates