International Consultant: Development of NIP Quality Management Tools

Develops a regional manual and practical quality-management tools for national immunisation programmes, combining situational analysis, ISO-based review, indicators, root-cause methods and stakeholder validation to strengthen vaccine nonconformity and incident management across the Americas.

Department: Comprehensive Immunizations

• Assess national immunisation programmes’ capacity to manage nonconformities and corrective actions
• Design indicators and conduct a regional survey of nonconformity-management practices
• Analyse gaps, temperature deviations, vaccination errors and monitoring capabilities
• Review ISO and cold-chain quality frameworks applicable to vaccine management
• Draft the regional manual, recording forms, flowcharts, risk matrices and monitoring dashboard
• Validate the manual and tools with regional stakeholders and incorporate adjustments
• Design a proof-of-concept methodology for national adaptation in two pilot countries

• Undergraduate or graduate degree in medicine, pharmaceutical chemistry, pharmacology, public health, vaccinology or another health-related field
• Formal training in quality management systems, health risk management, continuous improvement or a related quality-management field
• At least five years of experience evaluating, designing or implementing quality or health-risk management systems
• Experience implementing nonconformity procedures and corrective and preventive actions with indicators and follow-up
• Experience investigating quality or safety events affecting health products or services
• No ties to the pharmaceutical industry
• Proficiency in Spanish and English for reading and writing

• Consultancy runs from 1 August 2026 to 31 January 2027 for 120 working days
• Professional daily pay rate is USD 200
• Work is entirely virtual and off-site with a stable internet connection
• Consultant must be available for meetings compatible with Washington DC time
• Extension is possible subject to performance and funding
• PAHO will cover travel and per diem if in-person validation or pilot work is required