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Head of Emergency Support Department

MSFAmsterdam, Netherlands
Category | Grade:Director | GRADE 20Deadline:16 Aug 2026Job ID:JR915Posted on:15 Jul 2026
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Overview

Leads MSF OCA emergency response strategy and implementation, overseeing emergency programmes, preparedness, security management, operational quality, learning and internal and external coordination for humanitarian crises.

Department: Emergency Support Department

Languages

Required: English

Desired: French, Spanish, Arabic

Job Functions

  1. Executive Leadership
  2. Humanitarian and Emergency Response

Minimum Experience

8 years

Salary

EUR 6,368–8,768 / monthly

Responsibilities

  • Manage and lead emergency response programmes within country programmes or stand-alone interventions
  • Define intervention strategies and set emergency response priorities
  • Oversee country operations from medical, security and humanitarian perspectives
  • Provide strategic guidance to emergency coordinators and heads of mission
  • Ensure emergency response security management balances risk and impact
  • Maintain organisational emergency preparedness, stocks, staffing and financing
  • Represent operations in working groups and platforms on emergency preparedness and response
  • Develop internal and external networks to optimise emergency intervention impact

Requirements

  • At least eight years of country programme experience in emergency medical aid in complex humanitarian contexts with MSF
  • Strong senior management background
  • Proven management and leadership skills across disciplines, cultures and distance
  • Experience with security management, policy formulation, financial management and human resources management
  • Excellent command of English is required
  • Willingness to work long and irregular hours and travel at short notice

Skills

Emergency Response LeadershipHumanitarian OperationsSecurity ManagementStrategic PlanningMedical Aid StrategyTeam LeadershipEmergency PreparednessStakeholder NetworkingOrganisational LearningSafeguarding

Additional info

  • Mandated contract starts with three years and may be renewed for another three years
  • Salary grade 20 with gross monthly salary between EUR 6,368 and EUR 8,768
  • Benefits include 30 paid vacation days, pension scheme, holiday allowance, commuting allowance and work-from-home allowance
  • Applicants must upload a motivation letter and CV in English as one combined document
  • Closing date is 16 August 2026 at 23:59 CET