Case Manager and Psychosocial Support

Manages assisted voluntary return cases for migrants in Costa Rica while providing person-centred psychosocial support. The role assesses needs, coordinates travel and referrals, maintains secure records and accompanies beneficiaries through informed, safe and dignified return processes.

• Assess applicants for assisted voluntary return eligibility and needs
• Interview migrants and maintain accurate case records
• Coordinate return documentation, flights and country-of-origin support
• Provide follow-up and airport accompaniment throughout the return process
• Deliver psychological first aid and individual psychosocial support
• Refer physical and mental health needs to specialised services
• Conduct border-area missions and group psychosocial interventions

• Bachelor’s degree in psychology with four years of relevant experience
• Current registration with the Professional Association of Psychologists of Costa Rica
• At least four years of experience working with vulnerable populations
• Fluency in spoken and written Spanish and English
• Valid residence and work authorisation in Costa Rica
• Curriculum vitae with three references and evidence of degree and professional registration

• Initial appointment is one month with possible extension subject to funding
• Offer is subject to confirmation of funding and medical fitness
• Travel to Paso Canoas and other project border areas is required