Operations Assistant

Keeps UNICEF Argentina’s workplace and technology services reliable by resolving first-line ICT requests, maintaining systems and inventories, supporting audiovisual events, coordinating premises suppliers and repairs, and acting as the on-site focal point for operational continuity.

• Log, process and track first-line ICT service requests through their lifecycle
• Install, configure and maintain hardware, software, networks and office ICT systems
• Maintain physical and logical ICT security, inventories and technical documentation
• Support events with information technology and audiovisual equipment
• Prepare ICT reports and keep users informed about request status
• Support SharePoint, OneDrive and staff technology training
• Monitor premises, assets and common-area inventories
• Coordinate maintenance, repairs, suppliers and outsourced security, cleaning and reception services

• Completed secondary education
• Five years of relevant experience in information technology, service desk, network or systems administration, audiovisual support, facilities, vendor or asset management
• Fluency in Spanish
• Intermediate proficiency in English

• Fixed-term appointment
• UNICEF does not facilitate visas or work authorization for this General Service position