National HR Officer (HRAU International)

Provides second-level international staff administration support from IOM's Manila shared-services centre. The officer validates complex HR transactions, interprets policy, monitors service performance, coaches colleagues and leads work across onboarding, contracts, separations or benefits administration.

Department: Human Resources Advisory Unit, Global Shared Services Centre

• Validate international staff HR transactions and supporting documentation
• Resolve complex personnel cases and provide policy-based guidance
• Monitor service-level indicators, workloads and case quality
• Coach HR processing staff and provide functional desk leadership
• Identify process gaps and improve procedures, controls and system use
• Administer onboarding, contract changes, separations or staff entitlements according to assigned desk

• Master's degree in human resources, business administration, psychology or a related field with two years of relevant experience, or bachelor's degree with four years
• Experience in human resources or personnel administration
• Experience using an enterprise resource planning system

• One-year fixed-term appointment with possible extension
• Selection may be used for similar positions for 24 months