Business Process Analyst
Category | Grade:ProfessionalDeadline:20 Aug 2026Job ID:37919Posted on:31 Jul 2026
Overview
Improve ICSID business processes and case-management systems by documenting user needs, identifying automation opportunities, defining requirements, cleaning and reconciling data, developing test plans, conducting user acceptance testing and supporting staff adoption of new technical solutions.
Department: International Centre for Settlement of Investment Disputes
Languages
Required: English
Minimum Experience
Not listed
Estimated Salary
Not available
Responsibilities
- Assess business operations and document user requirements
- Identify process simplification and automation opportunities
- Define project scopes and system redesign needs
- Clean and reconcile case-management datasets
- Develop test plans and conduct user acceptance testing
- Train users and prepare guidance for new systems
Requirements
- Ability to analyse business operations and document user needs
- Ability to translate institutional requirements into technical solutions
- Ability to perform iterative data reconciliation and user acceptance testing
Skills
Business process analysisRequirements gatheringData reconciliationUser acceptance testingProcess automationUser training
Tools
Case management systemsTesting toolsSpreadsheets
Additional info
- Role supports the International Centre for Settlement of Investment Disputes