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National Consultant: Social and Community Listening Systems Integration and Dashboard Development

UNICEF•Abuja, Nigeria
Category | Grade:Professional | CONDeadline:22 Jul 2026Job ID:594512Posted on:15 Jul 2026
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Overview

Provides technical support to integrate UNICEF Nigeria social and community listening systems, build Power BI dashboards and improve use of feedback data for accountability and programme decisions.

Languages

Required: English

Job Functions

  1. Data, Analytics and Artificial Intelligence
  2. Information Technology and Cybersecurity

Minimum Experience

Not listed

Estimated Salary

Not available

Responsibilities

  • Design Power BI dashboards for programme and feedback data by state and local government area
  • Integrate Talkwalker, CAIMS, CRM and community feedback datasets for consolidated reporting
  • Develop an accountability dashboard covering complaints, feedback, response status and referral pathways
  • Configure RapidPro workflows for surveys, feedback collection and automated reporting
  • Document system architecture, data flows, dashboard logic and operating procedures
  • Provide technical support, troubleshooting and knowledge transfer to UNICEF programme teams

Requirements

  • Advanced university degree in Data Science, ICT, Public Health, Social Sciences, Statistics, Monitoring and Evaluation, Computer Science, Information Systems or a related field, or a first university degree with additional relevant professional experience
  • Demonstrated experience in dashboard development, preferably using Power BI or similar business intelligence tools
  • Experience integrating multiple data sources and developing data pipelines for visualisation, reporting and decision-making
  • Experience with social listening tools including Talkwalker or similar platforms
  • Experience with CRM systems, feedback management systems, CAIMS, CFM platforms or similar data systems
  • Experience configuring RapidPro workflows or similar digital data collection and communication platforms
  • Experience with feedback systems, accountability to affected populations, community listening, social and behaviour change or humanitarian and development data systems
  • Experience documenting system architecture, workflows, data flows and dashboard processes

Skills

Dashboard DesignData IntegrationData PipelinesData VisualisationFeedback ManagementSocial ListeningWorkflow ConfigurationData ProtectionTechnical DocumentationKnowledge Transfer

Tools

Power BITalkwalkerCAIMSCRMCFMINFORMRapidPro

Additional info

  • Contract duration: 3 months
  • Consultancy supports UNICEF Nigeria SBC, AAP, ICT and M&E teams
  • Background checks and medical clearance may be required