Internal Communication

The consultancy will support internal communication and employee engagement initiatives across PAHO. It will develop content, strengthen internal channels, support change communications and analyse engagement data to improve organisational alignment.

Department: Department of Communications

• Develop and refine internal communication materials for internal audiences
• Manage internal communication channels, platforms and initiatives including newsletters and intranet content
• Develop communication products and campaigns for institutional priorities and organisational change initiatives
• Support development and dissemination of internal communication policies, procedures, guidelines and job aids
• Analyse internal communication metrics, audience feedback and engagement data
• Provide guidance to communication focal points in headquarters departments, country offices and centres

• University degree in communications, journalism, public relations, organisational communication, marketing, social sciences or a related field
• At least 7 years of progressively responsible experience in internal communications, employee engagement, organisational communication, corporate communications, change management communications or related fields
• Demonstrated experience developing and implementing internal communication strategies, campaigns and communication products for diverse audiences
• Proven ability to draft, edit and adapt content for intranet platforms, newsletters, presentations, email campaigns and digital communications
• English and Spanish

• Consultancy duration is 1 August to 31 December 2026
• Possible extension is subject to programmatic needs, satisfactory performance and availability of funds
• Estimated level of effort is up to 20 working days per month and up to 100 working days during the contract period
• Remuneration is budgeted at approximately USD 260 per day within the Band B consultancy range
• Payments are monthly upon submission and formal approval of a progress report
• Closing time is 11:59 PM Eastern Time