Head of Global Language Services

Overview

Leads INTERPOL's multilingual language, document and archive services, driving digital transformation, AI-assisted translation workflows, quality governance and institutional records management.

Global Language Services

Responsibilities

• Lead Language Services and Document Services strategy, workload distribution and quality standards
• Drive digital transformation from full translation to AI-assisted revision workflows across official languages
• Implement translation revision protocols, quality metrics, terminology rules and workflow automation
• Prepare and manage budgets, technology subscriptions, external contracts, training and cost-benefit analyses
• Lead and develop multidisciplinary language teams and manage performance against quality and technology objectives
• Represent Language Services in digital transformation initiatives and international forums
• Oversee archive and document management policy implementation and digital documentation transformation

Requirements

• Advanced university degree in Translation, Linguistics, International Relations, Information Management or a closely related field
• At least eight years of progressive experience in language services in an international organization or equivalent multilingual environment
• At least three years in a managerial or leadership role overseeing translation teams or language technology initiatives
• Track record implementing AI, machine translation and CAT tools in government or international organization contexts
• Experience managing terminology governance, translation memory standardisation, document management, archival systems or records lifecycle processes
• Fluency in English

Skills & Tools

Considerations

• Proficiency in a second INTERPOL working language, Arabic, French or Spanish
• Personal and professional maturity in a high-pressure multicultural environment
• Ability to build and sustain professional networks within and beyond INTERPOL

Additional Info

• Fixed-term contract for 36 months
• Basic security screening is required
• Extension is subject to Staff Manual terms, satisfactory performance and funding availability
• Tests and interviews are expected approximately three to four weeks after the application deadline
• Selected candidates are expected to report for duty within two to three months of an offer

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