Special Project Facilitator

Leads ADB’s accountability-mechanism problem-solving office, guiding complaint resolution, outreach, policy alignment and operational management for project-affected people and institutional stakeholders.

Department: Office of the Special Project Facilitator

• Define and communicate OSPF strategy, goals and work plans
• Lead complaint eligibility assessment and problem-solving consultations
• Recommend flexible approaches to resolve grievances and report outcomes
• Oversee implementation of agreed actions and improve complaint methodologies
• Design outreach for executing agencies, civil society and ADB staff
• Coordinate information sharing with the Office of the Compliance Review Panel
• Manage office operations, budget, resources and staff performance

• Master's degree or equivalent in economics, environment, law, social sciences or related fields, or a university degree with at least 10 years specialised experience
• At least 20 years of relevant experience with developing member countries in social sectors, infrastructure, power or private sector work
• Ability to deal thoroughly and fairly with complaints
• Integrity and independence from ADB operations departments
• Ability and willingness to travel to developing countries including rural areas
• International development experience in several countries

• Candidate must not have worked in any ADB operations department for at least five years before appointment
• Appointment term is up to three years and may be renewed once for another two years
• Relocation expenses may be covered where applicable