Digital Platform Manager

Leads the strategy, governance, roadmap and performance of WFP.org and Freerice, aligning editorial, technical and user needs while directing platform operations, UX research, vendors, digital campaigns and the WFP.org revamp to expand engagement and resource mobilisation.

Department: Digital Channels Unit

• Set strategy, governance and product roadmaps for WFP.org and Freerice
• Prioritise platform initiatives by organisational impact, user value, resources and technical feasibility
• Lead external design, development and analytics vendors and monitor budget allocation
• Direct user research, accessibility, usability and data analysis for continuous product improvement
• Manage the web team and coordinate platform requests from headquarters and country offices
• Align editorial quality, technical delivery, corporate narratives and search optimisation
• Oversee web and search-driven campaigns and data-informed content workflows
• Coordinate the Freerice roadmap and corporate partnerships and pilot AI-enabled platform improvements

• University degree in computer science, human-computer interaction, media communications or a related field
• Seven to ten years of progressively responsible experience in digital platforms, website management, user experience or a related area
• Strong analytical and project-management skills
• Experience managing complex multi-stakeholder digital initiatives
• Excellent knowledge of content-management systems
• Understanding of front-end and back-end web development
• Experience in user research, user experience and digital product development
• Excellent written and spoken English

• Consultant Level II appointment for 11 months
• Applications close at 23:59 Central European Time on 30 July 2026
• Reports to the Head of Digital and manages the web team and external vendors