Chief of Service, Service Delivery

Leads integrated technical and logistical service delivery for UNMISS, directing civilian, military and police support teams, planning deployments and client services, managing high-value assets and budgets, monitoring performance and coordinating field offices, UN headquarters and service centres.

Department: Mission Support Division

• Direct integrated logistics, technical and operational support services across the mission
• Plan resources and service delivery for civilian, military and police components
• Manage multidisciplinary personnel, section chiefs, assets and contractual services
• Develop work plans, procedures and performance indicators for client services
• Coordinate mission headquarters, sectors, field offices and United Nations service centres
• Oversee budgets, performance reporting and responses to audit observations
• Advise mission leadership on support structures, staffing and operational requirements
• Deputise for the Director of Mission Support when required

• Advanced university degree in business administration, engineering, logistics, medicine, information technology or a related field, or the stated first-degree alternative with qualifying experience
• At least fifteen years of progressively responsible experience across at least three technical or logistical service-delivery areas
• At least five years of service-delivery management experience
• At least two years managing logistics service-delivery operations in an international environment
• English at UN Level III

Not available