Benefits Assistant

Supports UNJSPF pension benefits operations by coordinating project implementation, quality control, data analysis, reporting, workflow follow-up, training material and administrative records for participant, retiree and beneficiary services.

Department: Operations Coordination and Liaison Unit, Operations Service

• Support planning, implementation and operations support activities for pension benefits processing
• Coordinate and monitor project implementation activities with internal units and member organisations
• Support standard operating procedures for separation processes and member-organisation document submission
• Prepare training material and compile information for Operations Support Section activities
• Audit administrative actions and quality-control data entered through human resources and financial interfaces
• Research, compile, analyse and present data on interface enhancements and workflow validation
• Maintain business-intelligence follow-up reports on missing documents and pending cases
• Prepare and update electronic and paper files, databases, statistical tables and background materials
• Assist with data presentations, reports, knowledge management and decision-making materials
• Provide guidance and training to new or junior staff

• High school diploma or equivalent
• Minimum seven years of progressively responsible experience in programme or project support, administration or a related area, reduced to five years for candidates with a first-level university degree or higher
• English at UN Level II for reading, writing, listening and speaking
• Authorisation to work for the United Nations in New York for local recruitment

• Temporary job opening available until 31 December 2026, with possible extension subject to mandate extension or funding
• Position is subject to local recruitment under United Nations Staff Rule 4.4
• Applicants must upload proof of citizenship, permanent residency, legal status or work authorisation for the duty station