Benefits Officer

Supports records management and quality control for the United Nations Joint Staff Pension Fund's Pension Administration, coordinating document workflows, testing new systems and providing analytical support to strengthen the Fund's operational processes and benefit entitlement processing.

Department: Records Management and Quality Control Unit

• Monitor and analyse programme and project development and implementation, identifying issues and proposing corrective actions
• Research, analyse and present information gathered from diverse sources
• Design data collection tools and analyse survey responses, tracking project milestones
• Prepare background papers, analyses, report sections and inputs to publications
• Provide substantive support to consultative meetings and conferences
• Coordinate testing and implementation of document ingestion workflows, OCR and QR code integration and ePension document workflows
• Coordinate operational testing, workflow validation and implementation readiness activities
• Provide user input on the design of new systems in line with Fund Regulations, Rules and administrative procedures

• Advanced university degree in business or public administration, finance, management or a related area
• First-level university degree with two additional years of qualifying experience accepted in lieu of advanced degree
• Minimum five years of responsible experience in business or public administration, finance, human resources management, law or a related field
• Experience in the area of employee benefit schemes
• Fluency in English

• Temporary position available until 31 December 2026, open to internal and external candidates